Public.com Customer Service Excellence

Supporting You Every Step of the Way

At Public.com, your experience is our top priority. Our expert support team is available to assist with any questions or challenges you face, ensuring a seamless and positive trading journey.

Contact Us Today

Various Ways to Connect

Live Chat

Receive prompt assistance directly through the Public.com platform at any time.

Start a Chat with Us Now

Email Support

Quick responses for common questions, typically within 24 hours.

Send Email

Phone Support

Customer support is at your service from Monday to Friday, 9 AM to 6 PM (EST) at Public.com for urgent and detailed inquiries.

Call Now

Social Media

Follow us on Instagram, YouTube, and Pinterest for the latest news and helpful tips.

Follow Us

Help Center

Extensive resources, guides, and tutorials available.

Explore Our Support Hub

Community Forum

Join the community to share insights, ask questions, and get answers to common issues.

Become a Member

Reach Out to Us Anytime

Live Chat

24/7

We're ready to help you whenever you need assistance

Email Support

Ensure high quality with ongoing reviews and improvements.

Quick response times during business days.

Phone Support

Weekdays only

Support available at your preferred time

Help Center

Always available

Access help easily and swiftly whenever necessary.

Convenient Assistance at Your Fingertips

1. Log In

Log into your Public.com account by visiting the official website and entering your login information.

Support Center Navigation

Visit the "Support" or "Help" section often found at the website's footer or main menu.

Select Communication Channel

Choose from options like live chat, email, phone support, or consult our FAQs and self-help guides relevant to your query.

4. Provide Details

Provide account details and specify your issue for faster support.

Explore Our Independent Resources

Help Center

Access our extensive library featuring articles and step-by-step tutorials.

Access Resource

FAQs

Get quick solutions to common questions about Public.com services.

Access Resource

Video Tutorials

Watch detailed video tutorials on how to navigate and utilize Public.com effectively.

Access Resource

Community Forums

Join our network of traders to exchange insights and strategies.

Access Resource

Improve Your Support Experience

Communicate Effectively: Clearly detail your concerns or updates.

Provide your account details and relevant /images to assist our support team.

Select the Right Method: Use live chat for urgent issues and email for detailed questions.

Access the FAQ Section: Find quick answers before reaching out.

Have your information ready: Keep your account info, transaction IDs, and screenshots accessible when contacting support.

If you don't receive a prompt response, try reaching out again via the same or an alternative contact method.

Commonly Asked Questions

Account Issues

Troubles with ID verification, password recovery, profile updates, or login restrictions.

Trading Problems

Questions about depositing or withdrawing funds, related fees, or notification settings.

Methods for making payments and managing fund transfers

Inquiries about payment methods, withdrawal processes, charges, and transaction alerts.

Technical Glitches

Resolving technical issues like platform outages, errors, or sluggish performance on Public.com.

Security Concerns

Account Protection: Addressing concerns over unauthorized access, data security, and account integrity.

Features such as CopyTrading and AutoTrade are accessible on Public.com.

Support for community trading tools, managing mirrored trades, and evaluating investment strategies.
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